All you need to view the Virtual Tours is a basic PC or Mac running an industry standard Java enabled web browser such as Explorer or Firefox. If you are already using one of these browsers but still experiencing problems please download the latest version of Java from here

To order, call 01567-830453 or 07711-338539We are available during normal office hours, but outside these times please leave a message and we’ll call you back.

Because we supply a full service where we take the pictures and process them we will bring our own equipment. However you may want to supply flowers, bowls of fruit or welcome trays to add some colour, perspective and homelyness to the finished pictures.

In the main the answer is no. However in a very few instances a viewer may not have the Java software already loaded on to their PC. If that is the case all they need to do is visit www.java.com and follow the download instructions, which are very straightforward, are free and only take a few minutes.

No, you don't have to be present during the shooting of your virtual tour, provided you have made prior arrangements for the photographer to have access to the property. However it is important that we are able to discuss with you which rooms are to be photographed and we can make suggestions as to the best position for the camera in order to gain most benefit.

Yes, you may choose any scenes or rooms to be represented in the virtual tour of each property. Exterior shots are weather permitting.

You will be invoiced once the Virtual Tour has been completed. Our terms are payment within 28 days.

There is no charge for cancelling your appointment if you contact Alba Virtual Tours within 24 hours prior to the scheduled appointment at which time we’ll be able to rearrange a convenient time. However in certain instances because we have arranged other appointments in your area on that same day, it will be necessary to charge a proportion of the travel cost. We will advise you of this at the time.If you do not contact us before the appointment, you will be charged a cancellation fee of £50.00 to cover some of our expenses.

The Alba Virtual Tours photographer will wait up to 30 minutes after the appointment time until leaving the property for their next appointment.If you miss the appointment, you will be charged £50. We also ask that you wait 30 minutes if the photographer is late for the appointment. We will endeavour to make contact with you if for some reason we have been held up, and by return we would ask you to contact our Photographer if for some reason you are delayed. We will give you the Photographers mobile phone number when confirming the appointment.

In the first instance it is more than likely that we will identify images that we are not happy with, and make arrangements with you to take these images again. Quality is very important to us and we will ensure that your Virtual Tour will enhance your website and that you will be completely satisfied with your virtual tour.